Employee Engagement Specialist/ Staff Development Coordinator Full Time

“How do you live in the moment?”

We are passionate about ‘Making Every Moment Matter’™. We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for. 

The Employee Engagement Specialist/Staff Development Coordinator reports to the Director of Care and in collaboration with the Executive Director and coordinates the staff development program in the Home.  The Specialist conducts a wide range of support functions to implement talent management strategies and plans for workforce needs. This role considers immediate and long-term staffing requirements. In alignment with the organization’s talent management strategies and vision, the Specialist leads the TM function in the Home in areas such as recruitment & onboarding, retention, culture & employee engagement, wellness & absenteeism, performance management, talent development and workforce planning. They are responsible for conducting mandatory in-services as set out by the Ministry of Long-Term Care in the Fixing Long-Term Care Act, 2021 and Ontario Regulation 246/22 and for conducting general orientation for all new employees, contracted employees, volunteers, private caregivers, agency staff and students in the Home.  

Responsibilities: 
● Supports all human resources initiatives at the Home level including but not limited to: recruitment & onboarding, retention, culture & employee engagement, wellness & absenteeism, performance management, talent development and workforce planning.
● Measures and tracks outcomes of all talent management initiatives at the Home level.
● Supports the HR team and other key stakeholders to explore and implement future enhancements to talent management initiatives and programs 
● Demonstrates attitudes and beliefs consistent with being person-centered
● Acts as the Home’s internal expert in HRIS in order to be a resource for the optimum use and benefits of the software system
● In partnership with operations, ensures optimal employee utilization during shifts 
● May need to work day/evening/night shifts to fully support employee engagement
● Supports and implements recruiting processes, tools, resources and training 
● Coordinates recruiting efforts within the Home by sourcing candidates using traditional posting sites, educational institutions, co-op, student or subsidized programs, local media, social media, industry specialty sites to obtain candidates for postings 
● Supports managers in coaching, mentoring and developing employees through the talent development and succession planning processes 
● Manages the employee engagement survey process in the Home, assesses trends, gaps and outcomes and partners with operations to create action plans.
● Supports operations in the management of the wellness and absenteeism program, addresses concerns with management and employees as necessary and aligns with the collective agreement in the Home 
● Aligns home priorities with overall organization’s talent management strategy 
● Responsible for scheduling all general orientation days for all new employees, contract employees, students, volunteers, private caregivers and agency staff.
● Guides all new nursing personnel through their entire nursing orientation.
● Conducts educational and annual assessments and evaluations
● Conducts an annual education needs assessment.
● Conducts annual evaluation of staff development programs.
● Provide education on areas identified through the Continuous Quality Improvement Program as requiring further education.
● Develops and conducts mandatory in-services as set out in the Fixing Long Term Care Act and regulation.
● Utilizes external resources for in-service sessions when appropriate.
● Coordinates in-service sessions on all shifts.
● Links with Colleges and Universities to arrange student placement in-house.
● Prepares all employee preceptors for student clinical placements.
● Follows clinical students and preceptors and acts as a resource and advisor.
● Maintains individual employee educational records in the e-learning system and provides feedback at performance reviews.
● Makes recommendations to Department Heads/Executive Director on the allocation of resources related to staff development.
● Manages the e-learning platform for the home.
● Required to understand the nature and meaning of quality indicators.
● Required to participate in the improvement of the indicators and achieve satisfactory results.
● Other duties as assigned and or indicated in the Job Task Inventory.

Qualifications:
The qualifications needed to join our family are as follows:

● Certification in HR (Minimum of a Degree/Diploma or equivalent in Human Resources, Business, Development)
● CHRP designation (Certified Human Resources Professional) an asset 
● Minimum of 2 – 3 years of human resources generalist experience 
● Completion of either an undergraduate degree in a health and science discipline or related program or current certificate of competence from the College of Nurses of Ontario registered with a regulatory authority in a Canadian jurisdiction, other than Ontario, and holds in that jurisdiction the equivalent of a certificate of registration authorizing independent practice in Ontario as of right exemption Bill 60, or extended work experience in Long Term Care
● Minimum of two (2) years of experience working in Long Term Care and /or in the healthcare industry an asset 
● Well-developed interpersonal skills and demonstrated ability to interact efficiently and courteously (with residents, management, employees, volunteers and external providers) 
● Strong consultative skills 
● Labour relations experience an asset 
● Strong analytical and organizational skills 
● Works well under pressure and in stressful situations
● Ability to work independently and within a team 
● Must have the ability to be flexible to work days, evenings, nights and weekends to meet with employees as necessary 
● Good understanding of HR platforms, software and G-Suite/Microsoft Office 
● To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
● To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
● Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
● As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X-ray (within the last year), as per Public Health requirements
● Two supervisory references required
● Provide proof of all required vaccines.  The Employer strongly recommends to “stay up to date” with the recommended vaccines.  Vaccination requirements are subject to changes as determined by the Employer.

What do we offer you? 
●    Competitive wages
●    Employee benefits
●    Employee perks
●    Employee and Family Assistance Program 
●    Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter™. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all.  If you require accommodation at any time during the recruitment process, please contact the hiring manager.