IT Maintenance Technician

Company Description

At General Dynamics Mission Systems–Canada, our focus extends beyond engineering technology solutions—we are dedicated to cultivating careers. If you seek a purpose-driven career solving some of the world’s most critical problems, alongside some of the brightest engineering minds, your application is welcome. Join a community where your unique perspective propels innovation.

Why Join Us?

• Professional Development: We offer a number of resources and support to help develop your professional toolkit! You should anticipate regular progress reviews as well as access to educational assistance, professional designations and certification support, training and more! 
• Total Rewards: Consider it covered—health, dental, and beyond. Early access to a pension plan with various perks to acknowledge your contributions to the organization.

Job Description

General Dynamics Mission Systems–Canada has an opening for an IT Maintenance Technician to work with our Medium/Heavy Lift Helicopter (MHLH) program team. This is a long term support contract for the maintenance and support of the Maintenance Training Suite (MTS) for the Department of National Defence. (DND)

The MHLH MTS Team conducts daily maintenance operations which includes classrooms, training system, training aids and interactive display system. They carry out detailed maintenance tasks and support training requirements as defined by DND course configurations. 

This position is based on-site at Garrison Petawawa where the Chinook Maintenance Training Suite is located. If you were in the role today, here are some tasks you would be working on:

• Perform daily start up and/or shutdown activities of Classrooms 
• Perform maintenance on all Classrooms computer that could include: Hardware, Software, and Networking.
• Perform repairs, updates and troubleshooting of Classrooms, tablet computer system that could include: Networks, Communication paths, Hardware, Software, Courseware, Control systems.
• Assist with other support activities for all MTS equipment.
• Record all issues and work completed in Gold system of record.
• Ensure maintenance activities comply with both internal and external guidelines.
• Perform support activities required to maintain a safe and secure work environment.
• Maintain datasets for serials and track configuration changes.
• Prepare and update daily usage calendars.
• Work in Tool room:
  • Handing out tools and parts to students.
  • Maintain accuracy and control of the tool inventory.
  • Manage received inventory (POL, POU, Consumables, MTS spare parts).
• Support DND training:
  • Assist with Hangar configuration.
  • Prepare Back shops as required for upcoming courses.
• Perform administrative tasks:
  • Update Daily usage log sheet. (Classroom, IDS, and TS)
  • Update forecast Classroom, IDS, and TS usage.
  • Research and order supplies/parts.
  • Develop, write or up-date documentation i.e. Work Instructions.
  • Research and compile data for monthly report to Boeing.
  • Complete documentation as required to support the MTS operations.
• Participate in team audits to ensure maintenance requirements are met.
• Conduct annual training requirements. (WHMIS, ESD etc.)

Qualifications

• Technician Diploma or equivalent work experience 
• Available for evening shifts and/or on call as require or assigned.

It is a requirement that General Dynamics Mission Systems-Canada be registered with the Canadian Controlled Goods program and that all of its workforce be security assessed. Successful applicants must meet all applicable security requirements, including but not limited to the ability to obtain and maintain a Canadian government security clearance. Applicants may be required to meet additional security requirements in order to gain access to technical data, classified areas or information that is subject to international regulations. You must be eligible to work in Canada.

Additional Information

We believe the unique contributions of each of our colleagues are key in our ability to drive innovation. By fostering a culture of belonging, encouraging idea sharing at all levels, and reinforcing the very real impact of what we do, we offer an environment where everyone can take pride in their work. We respect diverse opinions, and value the lived experiences each and every one of us bring to our workplace. If you require accommodation during any stage of the application process, please contact Human Resources via [email protected].